Speaking & Listening

Preparing for your Group Discussion

Taking part in a discussion

Check which formal expressions you need when taking part in a group discussion.

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Tips for Effective Group Discussions

As part of a functional skills qualification you may need to take part in a group discussion, which might be formal or informal, and which might include topics that you are unfamiliar with. Here are some tips to help you get top marks!

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Using Formal Language to Support you in your Job Search

When we are looking for work it can really help to get your words in order to ensure that you come across well in writing. In this video we look at how you can best structure your words to convince others of your talents!

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5 Tips for Interviews

In this video we look at the essentials needed to successfully prepare for an interview. This is everything you need to make a good impression.

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Dealing with Complaints

This module teaches you about making a complaint and dealing with complaints from others.

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Be an Interview Star

So, you've got your interview, you've done your basic prep, but you want to stand out. What should you do? Be a STAR by using the STAR technique to help you identify your strengths and make the most of your one chance to impress!

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Preparing for a Presentation

How to plan, prepare and deliver an effective presentation

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