Speaking & Listening

Check which discussion you need when taking part in a group discussion.

As part of a functional skills qualification you may need to take part in a group discussion, which might be formal or informal, and which might include topics that you are unfamiliar with. Here are some tips to help you get top marks!

When we are looking for work it can really help to get your words in order and ensure that you come across well in writing. In this video we look at how you can best structure your words to convince others of your talents!

In this video we look at the essentials needed to successfully prepare for an interview. This is everything you need to make a good impression.

This module teaches you about making a complaint and dealing with complaints from others.

So, you've got your interview, you've done your basic prep, but you want to stand out. What to do? Be a STAR. Use the STAR technique to help you identify your strengths and make the most of your one chance to impress!