Using formal language to support you in your job search


When we are looking for work it can really help to get your words in order and ensure that you come across well in writing. In this video we look at how you can best structure your words to convince…

5 Tips for interviews


In this video we look at the essentials needed to successfully prepare for an interview. This is everything you need to make a good impression.

Dealing with complaints


This module teaches you about making a complaint and dealing with complaints from others.

Be an Interview Star


So, you've got your interview, you've done your basic prep, but you want to stand out. What to do? Be a STAR. Use the STAR technique to help you identify your strengths and make the most of your one…